Summary
OpenAI’s research paper uses behavioral data to show how people actually use ChatGPT across paid work and non-work tasks, offering primary evidence on where AI is already substituting for or augmenting labor.
Why it matters
This is useful because it moves the conversation about AI and jobs from speculation to observed usage patterns. For workers and managers, it helps identify which tasks are being offloaded to ChatGPT and where productivity or substitution pressures may emerge next.